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Where are our Rail Disruption Concierges?

Are we seeing the first of the Public Service staff cutbacks here at Eaglemont?
Where are our Rail Disruption Concierges?
Eaglemont Station's entrance garden before Friends of Eaglemont Village's makeover - now all native plants adorn the station and precinct.

Eaglemont Station adorned with yet more corflutes.

NO MORE PTV TRAIN DISRUPTION CONCIERGES? PLENTY OF INCOMPREHENSIBLE SIGNS.

Extensive signage, but no more sign of the retinue of helpful, quietly-spoken "temporary" staff to apologise for disruptions and guide the exasperated to unpredictable, meandering replacement buses.

To wait without shelter. To stand without seats.

Exposed to the elements. Exposed to the bloke across the road badgering travellers for petition signatures.

Come on train.